Fostering a Mission Delivery Culture

Organizations that clearly define their mission, vision, and values position themselves for success in rapidly changing work environments. These strategic elements serve as a roadmap, helping organizations make decisions and inspire employees. As hybrid work becomes the new normal, embracing a mission delivery culture is vital for organizations to improve individual experience and strengthen their mission for success.  

Developing a mission delivery culture relies on people, processes, and values. Establishing mission goals and positioning work around these goals brings employees together to work toward a common objective and drive rapid responses. To embrace a mission delivery culture, organizations can:

• Define the mission and values: Determine what the mission, being strategic, specific, and timebound, of the organization is and long-term strategic goals to achieve it

• Continuously Reinforce: Make sure the mission is visible and discussed often. Everyone should be aware of the mission, from tenured leaders down to new joiners, by tying quick wins and products to emphasize its importance

• Lean on leaders: Leaders should communicate, encourage, and sponsor mission delivery culture in their work and their team’s work to promote a fully engaged and supportive workforce

• Focus on the outcomes: Define metrics to measure successes as they relate to the mission. Communicate positive outcomes throughout the organization and celebrate successes frequently. Develop norms of sharing data frequently across the organization

Driving mission delivery as the focal point of an organization’s culture gives people purpose and highlights the values surrounding their work. Organizations that consider the individual experience while clearly communicating the mission throughout all levels will embrace a mission delivery culture and employees build stronger connections, leading to increased employee engagement.