
Taking a Human-centered Approach to Address Challenges at our Border
In today’s global landscape – shaped by increased migration, globalization, and evolving security concerns – agencies like U.S. Customs and Border Protection (CBP) must balance national security with the efficient processing of individuals entering the country lawfully. To manage risk and maintain security, CBP can continue to prioritize the needs of travelers who must enter the country quickly by taking a human-centered approach.