Culture Insight 3: Deliver on the Mission

This blog is part of a 2020 blog series on our company culture.

At Arc Aspicio, our client’s mission is our mission. As Harry Truman said, “It is amazing what you can accomplish if you do not care who gets the credit.”

We may not be making history on stage, but our team works together behind the scenes to assure our clients get the credit they deserve. This is a big part of our culture. We take professional pride in knowing that we play a part in delivering bold ideas that serve the safety and security of the nation – from the Big Game to disaster management, from the border to the airport – without seeking the credit.

Our culture drives how we deliver our shared mission with our clients. We pair subject matter specialists with innovators that work, lead, and act to disrupt the clichés and routine approaches with a human-centered, design thinking vision.

Here are just a few ways our culture delivers the mission —

• Listen and Show Empathy – Empathy starts with listening more than talking. We gather the details we need to apply innovation and experience to get the job done. Empathy drives everything from design to mission integration, from how we collaborate to accelerate solutions,  to assuring we understand the difference among wants, needs, and requirements

• Build Trust – Critical mission delivery is about bringing ideas to life, getting it right, on time, and to the client's satisfaction. We deliver by building trust, demonstrating our knowledge, and gaining understanding through inclusion, loyalty, and respect. We live our values, and do what we say we will do, applying the expertise of our shared experience and innovative solutions to solve problems in the mission space

• Take Action – Our people act on experience and a passion for innovation to provide useful solutions to mission challenges. We are always looking for efficiency and innovation and providing repeatable processes that are sustainable through collaboration and supporting our team and client

Whether in incident management or when the disaster strikes, our people express gratitude for jobs well done. We serve the client through our work behind the scenes to hear our clients and use our knowledge and instincts to explore and innovate solutions to earn their loyalty and respect.

And like President Truman said, we are amazed by what we can accomplish. We can see our work in mission results. We are grateful to serve our client first, and not just for the credit.