How Leaders Can Use Design Thinking to Identify Quick Wins

How Leaders Can Use Design Thinking to Identify Quick Wins

How Leaders Can Use Design Thinking to Identify Quick Wins

Design Thinking requires two things that don’t always come naturally in Government initiatives: empathy and rapid change. However, Government leaders are constantly challenged to identify and implement Quick Wins to inspire their workforce as they solve big challenges.

It is difficult (and sometimes time consuming) to fully step into another’s experience, donning their views and shouldering their burdens, just as it can be difficult to pick up a change of pace when the pace of new ideas builds up, but the capacity to implement them is limited by time or budget. And in the Government – which is often driven by structure, legacy, and tradition – it can be challenging to break the mold and find new and better ways to do things.

To successfully generate and try new ideas following a Design Thinking approach, we need collaboration among diverse participants to hold us accountable, challenge our natural defaults, and keep us energized through what is often a demanding process.

While there are many methods to implement Design Thinking, Arc Aspicio’s unique approach is tailored to the Government’s specific challenges. Of our five phases of Design Thinking: Empathize, Frame, Explore, Prototype, and Implement, collaboration is key and is especially necessary in the Explore phase. During this phase, diverse teams of Government, stakeholder, and industry participants iteratively generate, assess, and mature ideas. Collaboration enhances the ability to identify and address barriers and constraints – and at the same time bring outside views unencumbered by some of these challenges to identify breakthrough ideas.

 

Without collaboration in the Explore phase, unchallenged viewpoints, limited ideas, and isolated solutions may result. Government leaders must assemble a diverse team of open-minded thinkers that include decision makers and those that can provide alternative viewpoints, provide an environment that fosters creative thought and guards against groupthink, and encourage a large range of average to seemingly crazy ideas, comparing them to others while fluidly discarding bad ideas and building good ideas.

A full suite of resources exists to provide helpful frameworks and tools to manage team collaboration, limit group think, foster creativity, and identify implementable solutions. Examples include: Divergence and Convergence, Affinity Diagrams, Rolestorming, Questioning, Mind Mapping, and Associating. Specifically including diverse stakeholders in these activities further generates innovative solutions.

Using specific tools increases the value and power of collaboration to explore solutions that have never been considered before. These solutions can result in immediate quick wins for leaders in a new or acting role, or leaders who are facing challenges with a workforce focused on how they have always done things and can also establish a foundation for a creative culture and inspired workforce that is encouraged to take risks and try new ways of working.

About Arc Aspicio
Arc Aspicio is a management, strategy, and technology consulting firm that takes a mission-oriented approach to complex client challenges. As a rapidly growing company, Arc Aspicio has a bold strategy for 2016-2018 that drives growth through new capabilities in strategy, design, human capital, data analytics, information sharing, cybersecurity, and strategic communications. The company is known for a strong, collaborative culture that values gratitude – for its clients and its great team. And, #welovedogs! Follow us on Twitter @arcaspicio or learn more at www.arcaspicio.com.

Design Thinking Graphic.jpg
Blog Design Thinking Strategy

Contributors

* Arc Aspicio |

Arc Aspicio enhances the future of our nation by creating bold ideas and bringing them to life. A consulting and solutions company, Arc Aspicio solves problems by applying our integrated capabilities in strategy, design, data, human capital, behavioral science, and technology. The company passionately pursues our vision to be the hub of creativity where people take action to change the world. To do this, employees collaborate with clients and partners to create solutions using a human-centered approach. Innovation is not possible without action. The company focuses on strategy first, then takes a hands-on approach implementing ideas to achieve results. Join Arc Aspicio and our Strategy Innovation Lab (SILab) by creating and sharing ideas to inspire people to change the world. Follow us on Twitter @ArcAspicio @SILabDC and, #welovedogs!

Running IT Like a Business: How Technology Business Management is Shaping the Future of Federal Agencies

Running IT Like a Business: How Technology Business Management is Shaping the Future of Federal Agencies

As the Government continually looks for ways to increase efficiency and encourage innovation, Information Technology (IT) is emerging as a solution to these needs. Recent Federal guidance mandates all agencies to adopt a new framework for better understanding IT costs. Technology Business Management (TBM) is a framework that incorporates IT departments into the overall business network, shifting away from treating IT as an independent unit. This provides a clear way to evaluate and manage IT, running IT as a business and communicating the value of new IT investments.

Behavioral Science – Using Behavioral Science to Affect Action

Behavioral Science – Using Behavioral Science to Affect Action

How do organizations encourage behavior change in their customers? Increasingly, they focus on customer experience, and as a consequence employ behavioral science methodologies. At the heart of behavioral science is the consideration of how an organization can make small investments that generate incremental savings/returns while considering both customers and organizational benefits. One example is Transportation Security Administration’s (TSA) Pre✓® and U.C. Customs and Border Protection’s Global Entry programs.

Launching into #Action Through Strategy

Launching into #Action Through Strategy

As a new employee, your first company-wide meeting can make you nervous. This was how I felt.

Arc Aspicio’s recent Strategy Launch Day was so well planned and it involved participants so that I learned that I had nothing to worry about! The company treats each employee equally and equips even the newest joiners with the information and skills they need to have a meaningful experience

What Being a Consultant Means to Me

What Being a Consultant Means to Me

As a Consulting Associate at Arc Aspicio, I provide expertise and insight to help clients solve difficult problems. To be successful, a consultant does not need only to be a subject matter expert on their client’s industry and needs - though this often ends up happening over time.

Captivate Your Audience Through Design+Data

Captivate Your Audience Through Design+Data

So often, senior leaders must communicate their strategic and simple vision in a world of growing complexity. They must make decisions – and frequently explain them – based on an enterprise view of their data. It’s getting easier to do this these days through data visualizations and infographics that speak to specific employee and stakeholder audiences. Design+Data is what we call it at Arc Aspicio.

Chief Data Officers: Six Steps to Manage Data as an Enterprise Asset

Chief Data Officers: Six Steps to Manage Data as an Enterprise Asset

With an exponential increase in the types and quantities of data, organizations need defined strategies and techniques to manage data as an enterprise asset. To create enterprise-wide use of data, a Chief Data Officer (CDO) needs a clear data agenda for leadership and the whole organization to address current and future needs. CDOs should follow this six-part data plan to achieve short term capability gains and plot a path to greater enterprise data maturity.

Securing Cyberspace: Agile Strategy to Counter Changing Threats

Securing Cyberspace: Agile Strategy to Counter Changing Threats

Cybersecurity, managing and protecting computer systems from attacks, is evolving just as quickly as the techniques hackers use to cause damage. Historically, the public and private sectors believed that stronger technology and more advanced computer systems alone were enough to prevent attacks. As new trends emerge and the technologies used to both conduct and prevent hackings improve, cybersecurity strategies must remain agile, trying new tactics to counter changing threats.

Hacking Back – Do the Benefits Outweigh the Risks?

Hacking Back – Do the Benefits Outweigh the Risks?

With the increased frequency and sophistication of cyber-attacks worldwide, companies and executives are becoming frustrated with a traditional focus on defensive tactics. As a result, some private sector actors are taking a more active role in cybersecurity by “hacking back” – hacking against the very groups that are attacking their systems in retaliation or to retrieve stolen data. As hacking back rises in popularity, it is important to consider a number of political and legal issues and the risks to counter-terrorism efforts.

LeadersNest Names Lynn Ann Casey a FedFem Award Honoree

LeadersNest Names Lynn Ann Casey a FedFem Award Honoree

Washington, DC, October 19, 2018 — LeadersNest named Arc Aspicio CEO Lynn Ann Casey a FedFem Award Honoree. The FedFem awards salute high-impact women executives and leaders of the government contracting community. FedFem Award Honorees blend their entrepreneurial courage and Federal government support that effectively impacts the industry, national economy, and the local marketplace. 

Boosting the Mission: Developing Acquisition Requirements Guidance

Boosting the Mission: Developing Acquisition Requirements Guidance

To keep up with the fast pace of change in the field of Government acquisitions, Department of Homeland Security (DHS) components are developing their own acquisition requirements (AR) policies. However, without specific timeframes to finalize these policies, DHS agencies often lack guidance on how to develop ARs. Among DHS agencies, the U.S. Coast Guard is leading the way with their own formal policy to describe this process. To compliment the U.S. Coast Guard’s policy, DHS created the Joint Requirements Integration and Management System (JRIMS) to offer direction for agencies—to review, validate, and suggest solutions for capability gaps and requirements.