Reinventing Strategy

Reinventing Strategy

Reinventing Strategy

Since the GPRA Modernization Act in 2010, agencies across the Federal Government have raced to establish new Strategic Plans in response to incoming Presidential Administrations and agency leaders. Developing a new Strategic Plan is incredibly exciting for an agency. Leaders can redefine priorities, frontline managers can improve mission performance, and employees can better engage with the mission.

Strategy, however, is so much more than just a Strategic Plan. Too many Federal Strategic Plans find themselves on the shelf within a year, discarded due to more pressing mission challenges, budget constraints, and leadership changes. Agencies need to reinvent the way they do strategy and put their bold, strategic ideas into action.

Strategic Plans must transcend from a static, standalone document to the communication of a flexible strategy that addresses a rapidly changing mission environment. It is time to reinvent strategy for the Federal Government. Here are a few ways agencies can reframe and rethink the way strategy works:

  • Treat a Strategic Plan as a means to an end, not the end itself – A Strategic Plan is not a strategy. A clean, well-designed document is simply a communication tool from your agency to employees and the public that outlines your agency’s goals, objectives, and initiatives for the coming years. Take time to develop a strategy first. Decide on your priorities for the coming years with your agency’s leadership and employees. Then, use the Strategic Plan to transparently communicate those priorities and hold the agency accountable to perform against the Plan

  • Get leadership buy-in first, but don’t forget your middle management team – The hardest part of strategy is implementing a Strategic Plan. Leaders come and go. While it’s important to make sure leaders set strategic priorities, middle managers at the GS-14/15 level and the staff level will likely outlast those leaders. Therefore, it is critical to get these other staff levels on board with a new strategy, as they will undoubtedly be the ones executing it at the mission level and providing continuity to the next leadership team. Implementation is hard, but management and staff make it so much easier when they buy into and live the strategy

  • Focus your efforts and don’t tackle everything in sight – Throwing spaghetti at the wall to see what sticks doesn’t count as strategy, nor does biting off more than you can chew. In a time of budget cuts and belt-tightening, agencies must make decisions on priorities. Highlighting a few major priorities for the coming year(s) helps staff decide where to spend money, time, and resources. This clarity enables a workforce to make decisions, rather than wonder if everyone and everything in sight is a top priority for the agency

Next time your agency decides to write a Strategic Plan, stop and think⁠—do we really need a Strategic Plan, or do we need a strategy? Once you’ve determined your strategy, you can write your Strategic Plan over breakfast.

About Arc Aspicio
Arc Aspicio enhances the future of our nation by creating bold ideas and bringing them to life. A consulting and solutions company, Arc Aspicio solves problems by applying our integrated capabilities in strategy, design, data, human capital, behavioral science, and technology. The company passionately pursues our vision to be the hub of creativity where people take action to change the world. To do this, employees collaborate with clients and partners to create solutions using a human-centered approach. Innovation is not possible without action. The company focuses on strategy first, then takes a hands-on approach implementing ideas to achieve results. Join Arc Aspicio and our Strategy Innovation Lab (SILab) by creating and sharing ideas to inspire people to change the world. Follow us on Twitter @ArcAspicio @SILabDC and learn more at www.arcaspicio.com.

Contributors

Arc Aspicio |

Arc Aspicio enhances the future of our nation by creating bold ideas and bringing them to life. A consulting and solutions company, Arc Aspicio solves problems by applying our integrated capabilities in strategy, design, data, human capital, behavioral science, and technology. The company passionately pursues our vision to be the hub of creativity where people take action to change the world. To do this, employees collaborate with clients and partners to create solutions using a human-centered approach. Innovation is not possible without action. The company focuses on strategy first, then takes a hands-on approach implementing ideas to achieve results. Join Arc Aspicio and our Strategy Innovation Lab (SILab) by creating and sharing ideas to inspire people to change the world. Follow us on Twitter @ArcAspicio @SILabDC and, #welovedogs!

Building Trust in Government through Accessible Information for the Public

Building Trust in Government through Accessible Information for the Public

More than one in four Americans have a disability according to the Centers for Disease Control and Prevention. Federal compliance with Section 508 of the Rehabilitation Act of 1973 increases the reach of Government by making Federal programs and resources accessible to all. To achieve 508 compliance, digital products must adhere to industry-wide standards for color contrast, alternate text, and PDF tags. 508 compliance is about more than just adhering to regulations – it gives everyone a fair chance to apply for benefits and stay informed.

Using AI to Strengthen Local Jurisdictions Against Human Trafficking

Using AI to Strengthen Local Jurisdictions Against Human Trafficking

Combating human trafficking requires sensitivity to the experiences of victims, whose trauma and fear can make identification and cooperation especially challenging. Significant resources and coordination must be managed across jurisdictions for law enforcement agencies and non-profit organizations to detect and investigate these complex crimes. Because of the significant resources and energy required, small and local jurisdictions often lack the capacity to identify, investigate, and prosecute these crimes.

When Every Moment Counts: How FEMA Works with State, Local, Tribal, and Territorial Stakeholders

When Every Moment Counts: How FEMA Works with State, Local, Tribal, and Territorial Stakeholders

Disaster management is a complex undertaking, one that requires smooth operation across all levels of the Government. The Federal Emergency Management Agency (FEMA) works with a network of emergency managers and other stakeholders before, during, and after natural disasters, including state, local, tribal, and territorial (SLTT) Government agencies. Each SLTT agency’s circumstances are unique, including their knowledge base, budget, resources, and relationships with other Government agencies.

From Checkpoints to Confidence: Building Security Through Public Trust

From Checkpoints to Confidence: Building Security Through Public Trust

Strong border security measures depend on earning the public’s trust and therefore, public cooperation. Recent updates to the Transportation Security Administration (TSA) procedures highlight how small adjustments can have significant impact when it comes to building this trust. Changes such as eliminating the need for passengers to remove shoes or laptops under certain conditions not only reduce delays but also demonstrate responsiveness to the concerns of travelers. These shifts improve efficiency while sending a message: Security can adapt to meet both safety requirements and public expectations.

Culture is the Strategy Engine: Empowering Managers to Lead with Data

Culture is the Strategy Engine: Empowering Managers to Lead with Data

Strategy is a set of decisions about what an organization will – and will not – do to achieve its goals. The larger the organization, the more challenging it is to implement a strategy. A clear, well-understood strategy helps focus resources and effort on an organization’s most important priorities. Culture, however, is the key to making strategy happen, especially in large, complex organizations like the Federal Government.

Picture This: How Information Graphics Tell a Story to Key Stakeholders

Picture This: How Information Graphics Tell a Story to Key Stakeholders

Effective communication is essential for Government program leaders, especially when conveying complex or mission-critical information to stakeholders. While traditional methods like written or spoken updates can fall short, infographics offer a powerful alternative by making data more accessible, memorable, and engaging. By mastering the key principles of infographics in storytelling, leaders can transform stakeholder communication. Using well-crafted infographics not only enhances clarity but also drives stronger project outcomes.

Taking a Human-centered Approach to Address Challenges at our Border

Taking a Human-centered Approach to Address Challenges at our Border

In today’s global landscape – shaped by increased migration, globalization, and evolving security concerns – agencies like U.S. Customs and Border Protection (CBP) must balance national security with the efficient processing of individuals entering the country lawfully. To manage risk and maintain security, CBP can continue to prioritize the needs of travelers who must enter the country quickly by taking a human-centered approach.

Enhancing Homeland Security Operations with GenAI

Enhancing Homeland Security Operations with GenAI

Every month, artificial intelligence (AI) increases in both popularity and capability. AI refers to a computer’s ability to perform automated tasks in a manner that mimics human intelligence. In today’s fast-paced environment, AI provides Federal agencies with a solution to reduce time spent on repetitive tasks (e.g., data entry and analysis) to prioritize complex, mission-critical work.

Why Lasting Collaboration is Key for Effective AI Regulation

Why Lasting Collaboration is Key for Effective AI Regulation

With the advent of generative AI and the explosion of data privacy, bias, and other concerns, the need for effective AI regulation is becoming increasingly important.

The Federal Government and private sector already have an interest in working together to create strong regulations. The private sector’s knowledge and flexibility provides innovative solutions to the Federal Government, while rigid Federal regulations reduce the likelihood that tech companies will invest in products that could be regulated out of existence.

Telling Stories with Data

Telling Stories with Data

In today’s fast-paced world, where information overload is the norm, effective data storytelling is essential for Government agencies to interpret complex datasets and clearly communicate insights to policy makers and stakeholders. Agencies like Homeland Security are tasked with enhancing their decision-making and information capabilities to fulfill their missions, report to Congress, and engage with citizens. It is imperative for Federal agencies to use available tools and capabilities to conceptualize and effectively communicate data-driven insights.

Trust and Understanding: Knowing Your Stakeholders is the Key to Delivering Mission Results

Trust and Understanding: Knowing Your Stakeholders is the Key to Delivering Mission Results

Building trust with stakeholders takes a thoughtful, structured approach that prioritizes understanding their needs, expectations, and perspectives. A consistent, repeatable process, founded on proven principles of human-centered design, allows for a tailored approach to better engage and connect with stakeholders and deliver effective solutions through the most effective channels.

Building Trust in Government through Transparency and Accountability

Building Trust in Government through Transparency and Accountability

Building trust in the Government requires transparency and accountability. In recent years, sociopolitical challenges, technological advancements, and local issues have eroded some public confidence in Government institutions. To address this, Federal agencies can intentionally invest in fostering transparency and demonstrating their commitment to accountability by taking thoughtful and clear actions tied to mission goals.