Countering Emerging Threats with Innovative, Human-Centered Thinking

Countering Emerging Threats with Innovative, Human-Centered Thinking

Countering Emerging Threats with Innovative, Human-Centered Thinking

Similarly, Arc Aspicio implemented design thinking as part of our strategy to develop innovative client-based solutions across a variety of mission areas. For example, our company hosts innovation sessions to teach our employees best practices to solve our clients’ challenging problems through design thinking.

The solutions we offer are not determined in a linear process. In other words, they are not “We have a problem, let’s brainstorm solutions.” Managing threats and preventing incidents in the 21st century require new levels of collaboration, so our company uses iterative, human-centered innovation techniques that lead to greater knowledge sharing. As a result, our consultants are able to develop a deeper understanding of the issues and prototype solutions, which leads to optimal mission results for our clients.

Design thinking reflects our dedication to the future of Government through new approaches, rapid solutions, innovation, and ingenuity. This forward-thinking approach provides human-centered solutions to emerging threats and mission challenges in variety of homeland security areas, including transportation security, immigration, border management, law enforcement emergency management, and intelligence.

As our nation continues to face a rising number of threats at home, the Government must devise innovative solutions to maintain effective homeland security. The increasing threat to aviation security based on the recent Egyptian Air incidents, the growing threat from international terrorism, and the rising threat from unrest in other countries is challenging the Government to find new ways to overcome specific challenges (e.g., airport security, immigration entry to the country, etc.).

The intent of design thinking is to foster innovative ideas and human-centered solutions from the perspective of the stakeholder. Design thinking consists of five elements: empathy, defining, ideation, refining, and implementation. Implementing these elements gives the Government a unique approach to efficiently design solutions.

For example, the Transportation Security Administration (TSA) implemented a design thinking solution to create a more transparent and efficient security screening process. In particular, TSA refined its security process to more effectively detect explosives and individuals with hostile intent. To do so, TSA developed a prototype during the ideation phase that redesigned the physical space of the security screening process. This improved the passenger flow at airports and interactions between TSA staff and passengers. The prototype’s success catalyzed the retraining of 50,000 TSA employees to implement the enhanced security screening process at 450 domestic airports.

Contributors

* Arc Aspicio |

Arc Aspicio is a management, strategy, and technology consulting firm that takes a mission-oriented approach to complex client challenges. Focused on innovation, Arc Aspicio provides services in strategy, design, human capital, operations, analytics and visualization, technology and information sharing. The company is known for a strong, collaborative culture that values gratitude, provides leadership opportunities, and explores the future. Our teams take a human-centered approach to working with clients and are flexible and responsive within dynamic Government client environments where missions evolve and new priorities arise sometimes even daily. We thrive on these situations and promote continuous improvement and new ideas. And, #welovedogs! Follow us on Twitter @arcaspicio or learn more at www.arcaspicio.com.

Lynn Ann Casey / Chief Executive Officer info@arcaspicio.com 703.465.2060

LeadersNest Names Lynn Ann Casey a FedFem Award Honoree

LeadersNest Names Lynn Ann Casey a FedFem Award Honoree

Washington, DC, October 19, 2018 — LeadersNest named Arc Aspicio CEO Lynn Ann Casey a FedFem Award Honoree. The FedFem awards salute high-impact women executives and leaders of the government contracting community. FedFem Award Honorees blend their entrepreneurial courage and Federal government support that effectively impacts the industry, national economy, and the local marketplace. 

Boosting the Mission: Developing Acquisition Requirements Guidance

Boosting the Mission: Developing Acquisition Requirements Guidance

To keep up with the fast pace of change in the field of Government acquisitions, Department of Homeland Security (DHS) components are developing their own acquisition requirements (AR) policies. However, without specific timeframes to finalize these policies, DHS agencies often lack guidance on how to develop ARs. Among DHS agencies, the U.S. Coast Guard is leading the way with their own formal policy to describe this process. To compliment the U.S. Coast Guard’s policy, DHS created the Joint Requirements Integration and Management System (JRIMS) to offer direction for agencies—to review, validate, and suggest solutions for capability gaps and requirements.

Top Qualities of Design Thinking Leaders

Top Qualities of Design Thinking Leaders

Design Thinking is on the rise in the business world. Design Thinking leaders focus on creating the best product for their clients and working with the experiences and insight of fellow coworkers. Some of the key characteristics of Design Thinking leaders present themselves in individuals who are open and subject themselves to vulnerability with clients and coworkers. These qualities help leaders to connect and build relationships with others. They also create an open flow of communication that allows for others to better share their knowledge to align with and understand the company's mission.

Think, Key, Speak: Purposeful Communications

Think, Key, Speak: Purposeful Communications

I spent the early years of my career in the United States Navy as a Naval Flight Officer on the E-2C Hawkeye, the Navy’s aircraft carrier-based Airborne Early Warning and Command and Control platform. The various missions of the aircraft demand that aircrew monitor up to ten radio frequencies, and actively speak on three or four of those, at any given moment in flight.

How Can Communities Ready Themselves for a Major Power Grid Event?

How Can Communities Ready Themselves for a Major Power Grid Event?

Communities are often the foundation for an expedited recovery following major events. But how can communities strengthen their response to, for example, a major cyber-attack or natural event, such as an Electronic Magnetic Pulse solar flare? A United States electrical grid failure could destroy a number of the nation’s high voltage transformers causing widespread outages for several weeks, even months. A public health emergency could quickly ensue particularly among the vulnerable as the ripple effects cause significant societal disruption. The Federal Emergency Management Agency’s (FEMA) strategic plan encourages and empowers communities to prepare for the inevitable impacts of future disasters. How can communities prime for major events?

Confessions of a Chief Strategy Officer

Confessions of a Chief Strategy Officer

I’ll admit it, I was a little smug. After more than 20 years in the consulting business helping clients develop, implement, and integrate their strategies, I thought… “how hard could it be to do the same things for my own company – a company of consultants?” I had the commitment of my leadership, a group of talented people, and a plan and resources to grow the company. We had energy and we had a great process and tools to successful. What could go wrong?