Design+Data
Design+Data is a mindset, an approach, and a set of tools that help teams create solutions, experiment, and discover possibilities.
By using empathy to explore the human side of the problem, using data and visualizations in innovative ways, and telling stories with data, Design+Data helps decision-makers build on insights and take action quickly.
Design+Data allows us to iteratively develop business and user-centered solutions using Design Thinking principles infused with rigorous data analytics approaches, processes, and tools to reveal insights. Arc Aspicio’s Design Thinking approach provides the structure and process for applying the Design+Data method to Government clients.
Our Design+Data Toolkit provides a suite of tools, activities, processes, and accelerators to address our client’s toughest challenges with a keen focus on data.
Case Study: Arc Aspicio’s Strategy Innovation Lab (SILab) produced a Tableau Dashboard as an example of an operational dashboard that can provide real-time insight and understanding into the impact of devastating disasters.
Operational Dashboard providing a quick overview of Hurricane Matthew NFIP claims. Learn more about Data-Driven Mission Insights Through Design-Driven Dashboards.
Giving back is a core tenet of how Arc Aspicio provides Government solutions. By maintaining year-round community partnerships and dedicated leadership for engagement efforts, we create a bridge between the consulting world and the citizens our Federal clients serve every day.
In an era of data abundance, Federal agencies face the challenge of distilling vast amounts of complex information into actionable insights. To unlock the potential of data to inform strategic decision-making and policy and program implementation, traditional information presentation methods may fall short, occasionally leaving federal leaders without actionable insights.
Collecting and analyzing Customer Data is an essential element of Customer Experience. However, using Customer Data to tailor and improve a Customer’s experience is a tricky scenario to get just right. Using too much data, or too personal of data, can make a customer uncomfortable and turned off. Suggesting a related product or service or offering help, in an authentic way, can make for a delighted customer.
For many years, Governments have viewed data as a byproduct of activity with little value. This sentiment, however, is changing rapidly. Today, organizations are trying to get every little advantage they can get over another to achieve their goals, and in doing so, have taken advantage of what data has to offer.
The amount of data that is available now and is still becoming available creates a wealth of opportunity for Government agencies and organizations to improve decision-making. With more complex and large data sets at its disposal, the Government can use data visualization to help increase understanding of what data is showing and what it means. In other words, data can be used to tell a story and help the Government can make better decisions.
As access to data is expanding at an unprecedented pace, Government agencies are developing data analytic capabilities to support data-driven decision-making. However, many agencies have yet to implement a data approach that expands beyond traditional analytics. Combining behavioral science into analytical approaches helps uncover nuances and deliver insights that are a catalyst for action.
Without insight into data, people make decisions based on instinct, speculation, or prevalent theory.
In 2014, The World Bank conducted research on their website traffic to determine if anyone was reading what they published online. They found that one third of the documents were never downloaded. Forty percent had fewer than 100 downloads. Only 13 percent had been downloaded more than 250 times.
So often, senior leaders must communicate their strategic and simple vision in a world of growing complexity. They must make decisions – and frequently explain them – based on an enterprise view of their data. It’s getting easier to do this these days through data visualizations and infographics that speak to specific employee and stakeholder audiences. Design+Data is what we call it at Arc Aspicio.
With an exponential increase in the types and quantities of data, organizations need defined strategies and techniques to manage data as an enterprise asset. To create enterprise-wide use of data, a Chief Data Officer (CDO) needs a clear data agenda for leadership and the whole organization to address current and future needs. CDOs should follow this six-part data plan to achieve short term capability gains and plot a path to greater enterprise data maturity.
Dana Asper | Consultant + Designer + Developer | Dana obsesses on all the little things that create an experience. She tweaks, refines, perfects.