Making Solutions Come to Life: Integrating Designs into Mission Operations
Government programs are large and complex, and their customers and stakeholders are demanding and have different priorities and goals. Designing solutions to new challenges when programs have increased mission responsibilities or unexpected challenges is important. It gets hard when agencies need to incorporate these new processes, tools, and methods into their organizations and workflow without disrupting ongoing operations and while gaining the buy-in of the workforce that needs to make these solutions come alive.