Meetings are an essential part of day-to-day work and collaboration in every organization. There are an estimated 37 million meetings every day in the United States, yet up to 67 percent are considered failures. Sources estimate the cost of unproductive meetings in the billions and say meetings may take up 15% of an organization’s collective time.
The days of ‘because this is the way we have always done it’ are over. Agencies face demands to be more mission-focused and customer-centric.
While ‘innovation’ is the word of the day, leaders are forgetting the power of documenting, measuring, and improving processes across Government – and the link to supporting the mission. It is time to go back to the basics of process improvement since it is common that funding is not available to improve the information technology systems that can help make more dramatic improvements.
Strategists are constantly advising clients of the need to adapt their processes and methods to meet the realities of new technologies, challenges, and evolving customer/constituent demands.