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Improving Processes… to Change How Customers View the Government

Improving Processes… to Change How Customers View the Government

The days of ‘because this is the way we have always done it’ are over. Agencies face demands to be more mission-focused and customer-centric.

While ‘innovation’ is the word of the day, leaders are forgetting the power of documenting, measuring, and improving processes across Government – and the link to supporting the mission. It is time to go back to the basics of process improvement since it is common that funding is not available to improve the information technology systems that can help make more dramatic improvements.

FITARA and the Way Forward for DHS

FITARA and the Way Forward for DHS

The Federal Information Technology Reform Act (FITARA), which aims to improve the management and acquisition of Federal information technology (IT) assets, is quickly approaching its two-year anniversary this December. The November 2015 FITARA Implementation Scorecard demonstrates that FITARA should continue to generate new opportunities for change within the Department of Homeland Security (DHS) moving forward.

What Homeland Security Agencies Need to Think about “Brexit”

What Homeland Security Agencies Need to Think about “Brexit”

On June 23, the United Kingdom (UK) voted in a historic national referendum to leave the European Union (EU). Although the decision has already placed stress on the economies and policies of the UK, Europe, and other parts of the world, the Department of Homeland Security (DHS) is not likely will not to see major effects on U.S. immigration, travel, or collaboration with the EU.

How Acquisition Professionals Can Accelerate Cybersecurity Solutions

How Acquisition Professionals Can Accelerate Cybersecurity Solutions

Cyber-attacks are an increasingly dangerous threat to the Government. Recently, both the Federal Bureau of Investigation and the Office of Personnel Management experienced attacks, losing sensitive employee information to hackers. As a result, the Department of Homeland Security (DHS) increased its efforts towards hiring cybersecurity subject matter experts and acquiring cutting-edge technology to defend itself against impending attacks.

A Process for Strategies in a Real-World Context

Inside any organization, Government or business, you find successful agencies and companies moving forward on the strength of a strategic plan. Unfortunately, a one-stop planning session rarely produces a sufficient and lasting strategic plan.  A successful strategic plan requires a defined purpose, continuous focused assessments, and a plan to develop a repeatable process.