Performing and continuously improving mission processes. Using metrics to improve performance

Organizations face significant challenges implementing commonly understood, streamlined, and repeatable processes – often facing backlogs of work critical to their mission. From support for adjudicating cases to mission outreach with their stakeholders to operating technology solutions, these operations require disciplined management, measured productivity, and continuous improvement. Avoiding disruption to the mission is essential.

Arc Aspicio provides operations services with a focus on well documented procedures, dashboards for measuring progress and productivity, effective training, and a laser focus on continuously improving processes – all with a focus on speed to mission.

We perform operational processes in close collaboration with our Federal Government partners, and work to measure and improve these processes using lessons learned and best practices.

Operations Services

• Process Operations

• Case Management

• Process Improvement

• Performance Measurement

• Organization Transformation

• Standard Operating Procedures Implementation

• Stakeholder Outreach