Lean Strategies: Workforce Engagement and Retention in the Federal Government

Lean Strategies: Workforce Engagement and Retention in the Federal Government

Lean Strategies: Workforce Engagement and Retention in the Federal Government

  • Purpose – This can drive behavior and focus in powerful ways. It is important to think about how messaging and delivery is done to engage with employees
  • Simplicity – Use only the most suitable approach for each agency, division, or group. Having too many options dilutes the focus of the improvement efforts and can create unnecessary work, longer timelines, and increased costs
  • Engagement – This requires collaboration, feedback, and time away from day-to-day activities of employees. Be mindful of their time, workload, and capacity. Provide metrics that resonate with employees and support the agency’s mission and strategic goals

The responsibility to do more with less will not go away. Once agencies have found the lean approach that works for them, they have a clearer vision of their own processes and are better equipped to engage and retain their workforce.

About Arc Aspicio
Arc Aspicio is a management, strategy, and technology consulting firm that takes a mission-oriented approach to complex client challenges. Focused on innovation, Arc Aspicio provides services in strategy, design, human capital, operations, analytics and visualization, technology and information sharing. The company is known for a strong, collaborative culture that values gratitude, provides leadership opportunities, and explores the future. Our teams take a human-centered approach to working with clients and are flexible and responsive within dynamic Government client environments where missions evolve and new priorities arise sometimes even daily. We thrive on these situations and promote continuous improvement and new ideas. And, #welovedogs! Follow us on Twitter @arcaspicio or learn more at www.arcaspicio.com.

 

 

Across the Federal government, agencies and programs have been tasked with building, training, and retaining the workforce needed to serve the American people. Public-sector leaders have been struggling with the right approach to this challenge, but we are now seeing more and more agencies turn to implementing private industry ’lean’ methods as a potential solution. Lean strategies aim to identify and improve an organization’s pain-points by following a set of principles and techniques focused on minimizing risk, optimizing cost and quality of processes, and engaging employees to deliver value-added benefits and improvements aligned to the organization’s mission and goals.

While lean methods have traditionally been popular in manufacturing industries, the Federal Government has been successful in implementing ‘lean government’ at the Environmental Protection Agency, where it helped to improve transparency and retaining talent. Lean methods can be vital in promoting a culture of engagement, which requires listening to employees, aligning resources with priorities, identifying challenges, and working collaboratively to design and implement solutions. An emphasis on how agencies plan to measure, evaluate, and communicate with their employees is important when deciding on a lean concept because the chosen direction will be key to successfully implementing lean methods and improving cultural engagement and retention.

However, an agency must first understand its current structure and processes to yield compelling operational successes from lean methods. By taking steps to engage and support their workforce, the comprehension into the needs and activities of their employees will provide value-added lean improvements. Some factors for choosing a method or metric include:

Contributors

* Arc Aspicio |

Arc Aspicio is a management, strategy, and technology consulting firm that takes a mission-oriented approach to complex client challenges. As a rapidly growing company, Arc Aspicio has a bold strategy for 2016-2018 that drives growth through new capabilities in strategy, design, human capital, data analytics, information sharing, cybersecurity, and strategic communications. The company is known for a strong, collaborative culture that values gratitude – for its clients and its great team. And, #welovedogs! Follow us on Twitter @arcaspicio or learn more at www.arcaspicio.com.

Lynn Ann Casey / Chief Executive Officer
info@arcaspicio.com
703.465.2060

Confessions of a Chief Strategy Officer

Confessions of a Chief Strategy Officer

I’ll admit it, I was a little smug. After more than 20 years in the consulting business helping clients develop, implement, and integrate their strategies, I thought… “how hard could it be to do the same things for my own company – a company of consultants?” I had the commitment of my leadership, a group of talented people, and a plan and resources to grow the company. We had energy and we had a great process and tools to successful. What could go wrong?

Exploring Trends in Strategic Workforce Planning (Attract, Engage, and Retain)

Exploring Trends in Strategic Workforce Planning (Attract, Engage, and Retain)

Federal agencies have been undergoing significant transformation, requiring effective workforce strategies that can assist them in facing increasing challenges. As government leaders look for and implement initiatives to improve performance, Strategic Workforce Planning, (SWP) has become instrumental in assisting organizations to focus on their most important resource: their people

#Innovate Your Heart Out: We See an Innovation Day in Your Future

#Innovate Your Heart Out: We See an Innovation Day in Your Future

Innovation is difficult to harness for organizations of all sizes (Government and private sector alike). Replicating a process to encourage and produce innovation is even more challenging. Innovating in a structured space and time seems counter-intuitive, and begs the question: can thinking outside the box be a structured activity? Arc Aspicio recently held an Innovation Day to answer this question.

A Unified Brand Helps Serve a Complex Mission

A Unified Brand Helps Serve a Complex Mission

The Department of Homeland Security (DHS), created in 2003, undertook the most significant reorganization of federal agencies since the Cold War. It brought together federal, state, local, tribal, and territorial agencies with a focus on securing the U.S. from threats in a collaborative way. DHS pulls together five complex mission areas: preventing terrorism and enhancing security; managing our borders; administering immigration laws; securing cyberspace; and ensuring disaster resilience.

Towards Preparedness and an Emergency Management Workforce of the Future

Towards Preparedness and an Emergency Management Workforce of the Future

Grit and determination. This is what the Federal Emergency Management Agency (FEMA) workforce is known for. After what is arguably the most challenging year in its history, the FEMA leadership called on the agency to enable the workforce through four elements: build, empower, sustain, and train. A key factor in creating a scalable, sustainable disaster response workforce is to foster a proactive culture, one focused on preparedness. A proactive mindset can create an environment that asks the “what if” questions that lead to more prepared response efforts.

Achieving Strategy Breakthroughs by Enabling the Operational Workforce

Achieving Strategy Breakthroughs by Enabling the Operational Workforce

Are you developing a strategy but are unsure where to start, what to rely on, and who to engage when driving a business, organization, or agency forward? Start by enabling the operational workforce. The workforce includes those who are executing daily tasks and operations of the many programs within an organization. Enabling the workforce gives them authority, allowing them to access their full potential to achieve desired results, and helps the Government develop, communicate, and implement strategy.

Greater Washington Innovation Awards Selects Arc Aspicio as Nominee in Professional Services Category

Greater Washington Innovation Awards Selects Arc Aspicio as Nominee in Professional Services Category

Arlington VA, March 14, 2018 — The Greater Washington Innovation Awards chose Arc Aspicio to participate in their showcase as a nominee for the Professional Services Innovator of the Year Award. This prestigious event gave Arc Aspicio employees the opportunity to present their innovative methods for solving the Federal Government’s most complex challenges.