How Leaders Use Strategy to Inspire the Workforce

How Leaders Use Strategy to Inspire the Workforce

Arc Aspicio provides strategy consulting services that solve client problems quickly and facilitate decision-making in highly visible, complex situations at the core of an agency’s mission. We create solutions with our clients and stakeholders using our mission knowledge and Strategy Method, which considers the stakeholder perspective to produce a strategy that works in real-world contexts. Our strategies define paths that cut through ambiguity and present clear and implementable solutions.

To help our clients at all levels of Government, Arc Aspicio has launched our Strategy Innovation Lab (SILab). Our consultants can access talent, thought leadership, and accelerators from our SILab to create solutions to high visibility and high impact challenges to increase speed to mission. Through workshops, case studies, and innovation exercises, we help our clients identify and plan for effective alternatives and solutions to overcome their challenges.

Once our clients adopt their strategy, they can use three critical ways to reinforce the strategy: optimizing their organizational structure, processes, or culture.

As the CEO of a growing company, I find that process and culture are the two that most work for our company. The cornerstone of any of these ways is communication – communication that inspires a workforce through empathy and inspiration.

Agency leaders are so busy. Resources are decreasing. The mission is growing. While it seems hard to find the time for strategy, leaders are the ones that MUST find the time. A strategy is not just a plan; it is the best way— the only way to clearly communicate to a workforce that is craving inspiration.

Mission priorities such as law enforcement information sharing, immigration modernization, cybersecurity and the insider threat, survivor-centric emergency management, and combatting human trafficking require a more strategic approach to find scarce resources to address growing threats.

As they face budget cuts, agencies across the Federal government are realizing the power of strategy to set their priorities and communicate these throughout their organizations. Strategy – powerfully communicated – can help agencies whose workforce may be losing confidence because there are fewer resources to do more work.

Employees are looking for permission and inspiration to move away from the view that “this is how we’ve always done it.”

As shown in the recent Federal Employee Viewpoint Survey (FEVS), the Federal workforce is looking to its leaders for inspiration and clear priorities so they can make an impact in their day-to-day work. A clear strategic plan, clear and compelling focus by leaders to execute the plan, and consistent and ongoing communication are the key to making a lasting change.

Contributors

Lynn Ann Casey | Global border management thought leader and Founder & CEO of Arc Aspicio, Lynn Ann Casey brings unique passion and insight to border management, homeland security and law enforcement challenges. She is committed to partnering with governments worldwide to think differently, act strategically and proactively protect public safety.

Data + Strategy: Using Data to Inform Agency Strategy

Data + Strategy: Using Data to Inform Agency Strategy

Understanding the types of data available, gaining access to the right data, and making sense of data are daunting tasks for most organizations as they develop a strategy to meet mission demands and enterprise-wide goals. Data is especially challenging for the Government, yet provides the opportunity for insight for leaders as they strategically move their agencies forward.

Workplace Morale is Going to the Dogs… Literally!

Workplace Morale is Going to the Dogs… Literally!

There are few greater feelings than a dog’s unconditional love. And some are finding that a dog’s love can help combat stress at work. Secretary Zinke of the Interior Department announced his intent for "Doggy Days" where he encouraged employees to bring their canine companions to work on designated days. More than 80 dogs arrived for first event and the overjoyed employees immediately scheduled the next.

Accelerating FITARA Compliance: Five Steps That Leaders Can Take Today

Accelerating FITARA Compliance: Five Steps That Leaders Can Take Today

Implementing change is not always easy, but it is always necessary. Federal agencies have been working to transform how they acquire and manage Federal information technology (IT). The Federal Information Technology Acquisition Reform Act (FITARA) in December 2014 has increased visibility into this transformation.Although FITARA enhances the authority and accountability of Chief Information Officers (CIOs) in reviewing and approving major IT investment projects, CIOs continue to look for new ways to implement best practices at their agencies.

Combating the Rise of Transnational Criminal Organizations

Combating the Rise of Transnational Criminal Organizations

Crime, corruption, and violence – particularly involving drug, human, and weapons trafficking – continue to increase at an alarming rate in the U.S. Transnational Criminal Organizations (TCOs) are a critical part of this trend and pose a serious and growing threat to homeland security – at our borders and beyond.U.S. Customs and Border Protection (CBP) is at the tip of the spear to combat TCOs. With the context that the first goal in their Vision and Strategy 2020 Strategic Plan is Counter Terrorism and Transnational Crime, CBP is focusing on disrupting TCOs responsible for the cross-border trafficking of illegal drugs, humans, and guns.

Design Thinking: Putting the Citizen at the Heart of Lasting Change

Design Thinking: Putting the Citizen at the Heart of Lasting Change

For the past few decades, there has been a growing increase in the digital channels available to network with the Federal government. These channels have made it easier for the public to interact and elicit responses from elected officials.These growing interactions have increased expectations for Government to be more transparent and collaborative. From the Department of Homeland Security (DHS) to the Department of State (DOS), Design Thinking transformations have begun to develop and modernize programs to be more human-centered. Agencies and programs beholden to serve the public good should logically adopt a problem-solving mindset that places the individual at the heart of any lasting changes.

Using Behavioral Science to Improve Mission Outcomes

Using Behavioral Science to Improve Mission Outcomes

Although behavioral science has been studied and applied within academia for decades, recently the concept has emerged everywhere – from Silicon Valley tech giants such as Google and Uber, to various Government agencies including the Department of Education, the Department of Defense, and the Department of Agriculture.But defining and applying such a broad and sometimes-nebulous discipline can prove difficult. What exactly is behavioral science? How can the Government use the concepts and lessons learned effectively?

Homeland Security Managers = Innovative Leaders

Homeland Security Managers = Innovative Leaders

The search for and implementation of innovative methods to protect the homeland should play an important role in homeland security managers’ approach to how they guide their organizations. Citizens expect government leaders to propose and implement organizational, acquisition, and personnel management practices that enhance our nation’s ability to prepare for and mitigate potential threats. They expect these to make them safer and the nation more secure.

Exploring the Known: Empowering Innovation by Working Out Loud

Exploring the Known: Empowering Innovation by Working Out Loud

Sharing in-progress work with others – your team, your client, your leaders – can be a daunting prospect. It can also be a great way to share lessons learned, drive quality into everything we do, and build trust. Working Out Loud is “a practice that combines conventional wisdom about relationships with modern ways to reach and engage people”. 

Leaders by Design (Thinking)

Leaders by Design (Thinking)

At Arc Aspicio, our very best assets are our people. In 2017, we introduced a program called the ‘Leaders by Design’ aimed at growing future leaders of our firm in a peer group setting. Leaders by Design is a customized experience for Senior Associates within the company to develop leadership skills and grow professionally and personally by interacting with others with similar experiences and also with senior leaders. The Peer Group is a co-investment to focus on collective growth and development – this means the company invests money and time in developing the training and the growing leaders also invest personal time.

Organization Redesign: Is the Cure Worse than the Ailment?

Organization Redesign: Is the Cure Worse than the Ailment?

According to a popular management joke, new executives should blame their predecessors when facing their first crisis.  When facing their second crisis, they should reorganize everything. Jokes are funny when they’re seen as plausible. Reorganizations show action, produce change, and create opportunities for new leadership. However, are reorganizations worth the disruption?

Arc Aspicio to Host Design Thinking Forum: Creating the Future of Government on June 21

Arc Aspicio to Host Design Thinking Forum: Creating the Future of Government on June 21

Washington, DC, June 7, 2017 — Arc Aspicio plans to host an inaugural Design Thinking Forum featuring a discussion on how Federal leaders can innovate solutions to create the future of Government. Design Thinking is a human-centered innovation process that emphasizes observation, collaboration, fast learning, visualization of ideas, rapid concept prototyping, and concurrent business analysis, which ultimately generates innovation and increased mission outcomes.